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How to Have Supportive Conversations with Families

Running time: 35 minutes

This webinar is designed to provide Educators with an opportunity to explore what it means to have a supportive conversation with families around infant feeding. A number of scenarios demonstrate strategies that ensure conversations are respectful and effective. After watching this webinar, you will feel more confident to initiate and engage in conversations with families, particularly about their children’s nutrition. Delivered by ECTARC.

Record names of attendees here

Topics Included

  • Considerations when communicating with families (2:13)
  • Accessing children's nutrition information (5:31)
  • Building relationships with families (7:22)
  • Key strategies in effective conversations (8:55)
  • Ways to communicate (18:30)
  • Tips for active listening (23:22)
  • Reflective and open-ended questions (25:33)
  • Non-verbal language (or can combine with active listening) (26:39)
  • Recognising signs of potential conflict (29:50)

 

Who is this for:

This course is recommended for Nominated Supervisors, Educators and staff who would like to develop their skills and feel more confident with conversations with families about their children.

Please feel free to also recommend this webinar to other educators in rooms with children 3+ years

How to complete:

  1. Press play on the video above to commence. You may like to view as an individual or a group.
  2. After you hit play, click on the square button on the lower right-hand side of the video to view full screen. Click the same button to exit full screen view after viewing.
  3. View the accompanying resource "Observation of Sammy" linked below.
  4. Once you've viewed the webinar, record your name in the “Webinar Attendance” form below. If viewing in a group, record each staff members name (click the (+) icon to add a new staff member). This is important information for the Tiny Bites team, and helps you keep track of viewing rates amongst your team.
  5. Once you've entered all staff members in the form, click submit.
  6. Select the "Mark Video Complete" button located under the video.
  7. After completing the webinar, go to your profile to download your service's participation certificate. Educators will be emailed individual certificates after recording their name in the webinar attendance form.
  8. Once complete, we recommend the Tiny Bites Champion updates your service's online action plan to reflect this.

 

Observation of Sammy Resource: Observation of Sammy 

Other Resources from Webinar: 

Supportive Conversations With Families How to Have Supportive Conversations with Families
Back to Action Plan

Webinar Attendance

Please record your attendance of the webinar by filling out the below form.

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